Account Deletion
In order to delete your Sortical account and all associated data, please send us a request from the email you used to register on the app at [email protected].
When you request account deletion:
- All personal data (e.g., name, email, preferences) will be permanently deleted.
- App usage data, history, and saved settings will also be removed.
- Data will be deleted within 30 days of the request.
Some data may be retained for legal, security, or fraud prevention purposes, including but not limited to:
- Transaction history (if applicable)
- Consent records (e.g., for GDPR/CCPA compliance)
This data is kept for a maximum of 90 days, unless otherwise required by law.
Need Help?
If you encounter any issues during the deletion process or have questions, please contact us at [email protected]